Terms of service

Terms of Service – Martie

OVERVIEW

Welcome to Martie! The terms “we,” “us,” and “our” refer to Martie. Martie operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Martie is powered by Shopify, which enables us to provide the Services to you.

The terms and conditions below, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability. By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including accessing or browsing our online stores or purchasing any products or services, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current, and complete, and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 – OUR PRODUCTS

We have made every effort to provide an accurate representation of our products and services. However, colors or product appearance may differ from how they appear on your screen due to device type and settings.

We do not warrant that the appearance or quality of products will meet your expectations or be identical to what is depicted online. Product descriptions are subject to change without notice, and we reserve the right to discontinue any product at any time and limit quantities on a case-by-case basis.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase. Martie reserves the right to accept or decline your order at our discretion. Your order is not accepted until Martie confirms acceptance.

All purchases are subject to our Refund Policy. You represent and warrant that your purchases are for personal use only and not for commercial resale or export.

SECTION 4 – PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. Prices posted do not include taxes, shipping, or import charges unless expressly stated.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases and to promptly update information as needed. You represent that you are authorized to use the payment method provided and will pay all charges incurred.

SECTION 5 – SHIPPING AND DELIVERY

All personalized cards are made to order. Please allow 2–4 business days for processing and personalization before shipping.

All orders are shipped via USPS, and delivery times are estimates only. Martie is not responsible for shipping delays, delivery interruptions, or lost packages caused by USPS or other events outside our control.

SECTION 6 – INTELLECTUAL PROPERTY

Our Services, including all trademarks, text, images, graphics, videos, and design elements, are owned by Martie or its licensors and are protected by U.S. and foreign intellectual property laws.

You may use the Services for personal, non-commercial use only. You may not reproduce, distribute, modify, or display any content without prior written consent. All rights not expressly granted are reserved.

SECTION 7 – OPTIONAL TOOLS

You may have access to third-party tools as part of the Services. We provide access “as is” and are not responsible for third-party content, functionality, or agreements. Your use of these tools is at your own risk.

SECTION 8 – THIRD-PARTY LINKS

Our Services may contain links to third-party websites. We are not responsible for their content, accuracy, or services. Accessing third-party sites is at your own risk.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Martie is powered by Shopify. Any sales and purchases are made directly with Martie. Shopify is not responsible for any aspect of sales, including injury, damage, or loss. You release Shopify and its affiliates from all claims related to transactions with Martie.

SECTION 10 – PRIVACY POLICY

Personal information is subject to our Privacy Policy and Shopify’s Privacy Policy. By using the Services, you acknowledge reading these policies.

SECTION 11 – FEEDBACK

By submitting Feedback (ideas, suggestions, reviews, etc.), you grant Martie a perpetual, worldwide, royalty-free license to use it for any purpose. You warrant that you own the rights to your Feedback and it does not violate third-party rights.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS

We reserve the right to correct errors, inaccuracies, or omissions in product descriptions, pricing, promotions, and orders at any time without prior notice.

SECTION 13 – PROHIBITED USES

You may use the Services only for lawful purposes. Prohibited uses include, but are not limited to: unlawful activities, infringing intellectual property, harassment, spamming, uploading viruses, or interfering with the functionality of the Services.

SECTION 14 – TERMINATION

We may terminate your access to the Services at any time, without notice. You remain liable for all amounts due up to termination. Certain sections (Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, Governing Law, etc.) survive termination.

SECTION 15 – DISCLAIMER OF WARRANTIES

All products and Services are provided “as is” and “as available” without warranties of any kind, either express or implied.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent allowed by law, Martie and its affiliates are not liable for any damages arising from use of the Services or products, including direct, indirect, incidental, or consequential damages.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Martie, Shopify, and affiliates from any claims or losses arising from your violation of these Terms or use of the Services.

SECTION 18 – SEVERABILITY

If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in effect.

SECTION 19 – WAIVER; ENTIRE AGREEMENT

Failure to enforce a provision does not waive it. These Terms and any posted policies constitute the entire agreement between you and Martie.

SECTION 20 – ASSIGNMENT

You may not transfer or assign these Terms. Martie may assign or transfer its rights and obligations without notice.

SECTION 21 – GOVERNING LAW

These Terms are governed by the laws of New York State. You and Martie consent to the exclusive jurisdiction of courts located in New York City, New York for any disputes.

SECTION 22 – HEADINGS

Headings are for convenience only and do not affect interpretation.

SECTION 23 – CHANGES TO TERMS OF SERVICE

We may update these Terms at any time. Changes will be posted here, and continued use constitutes acceptance.

SECTION 24 – CONTACT INFORMATION

If you have any questions about these Terms or our Services, please contact us at:

hello@martieco.com - We aim to respond to inquiries within 1–2 business days.

Martie is operated as a personal online business and is based in New York City.